Angel Moya

Angel Moya is a seasoned professional with extensive experience in customer care and operations management. Currently serving as Customer Care Manager at Adecco Outsourcing since August 2021, Angel Moya oversees the strategic evolution of the Customer Care program and has successfully set up and tested a fully operational call center. Prior to this role, Angel Moya held significant positions at FIS, managing cross-functional teams to enhance payment conversion processes, and at British Airways, where responsibilities included performance management, quality control, and process improvements within the global customer contact teams. Angel Moya also owned a franchise with H.U.M.A.N., focusing on wellness programs, and began a career in travel management at American Express Travel.