Pablo Hernández Herrero

Pablo Hernández Herrero is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at Adjust since October 2020. In this role, Pablo drives retention and growth for key customers by aligning with their business needs, facilitating successful implementation, and representing customer insights to influence the product roadmap. Previously, Pablo held customer success roles at Smartly.io and Criteo, managing and optimizing online marketing strategies and campaigns. Pablo's early career includes positions as a Management Consulting Analyst at Accenture and a Cash Management Implementation Senior Analyst at Deutsche Bank. Pablo holds a Bachelor's degree in Business and Administration Management from Universitat de Barcelona, a Master's in Digital Marketing from ESIC Business & Marketing School, and a recent certification in Leadership and Strategy from IE Business School.