Teresa Percefull is an accomplished marketing and customer engagement professional with extensive experience across various roles and industries. Currently serving as Vice President of Customer Engagement at ADS, Inc. since January 2021, Teresa focuses on enhancing customer experiences and prioritizing cross-functional initiatives for long-term impact. Previous roles include Sales Operations & Customer Experience Manager at ADS, where Teresa established a customer experience team, and Director of Marketing Communications at The Dragas Companies, leading digital marketing initiatives that significantly boosted lead conversions. Additional expertise as a Marketing & Design Consultant and Marketing Director at CarLotz showcases Teresa's versatility in driving branding and revenue growth. Teresa holds a Bachelor of Science in Advertising Design from Virginia Commonwealth University and completed the altMBA program in 2018.
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