Zachary Watson

Zachary Watson is a Senior Help Desk Analyst at Adtalem Global Education since February 2023, with a robust background in technical and customer support roles across various companies. Prior experience includes serving as a Product Support Specialist at ECI Software Solutions and a Technical Support Specialist at ExamSoft, where responsibilities included providing technical support, troubleshooting complex issues, and facilitating communication between users and development teams. Zachary also held positions such as Commercial Technical Advisor at ADT Commercial and Customer Care Associate at ADT, focusing on customer service and technical support for security systems. Earlier roles encompassed account management, installation coordination, and customer service, showcasing a strong foundation in client relations and operations management. Zachary earned a Bachelor of Science (B.S.) in Business/Corporate Communications from the University of North Texas.