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Sales Engineer

Engineering · United States · Remote possible

Job description

Hi, We’re AffiniPay! 

AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay’s tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! 

Our sales team is in search of it's next Sales Engineer to partner alongside our Account Executives to ultimately help close business.  As a Sales Engineer, you'll be at the forefront of our business, combining your product expertise with exceptional communication skills to engage with customers and understand their unique needs. You'll work closely with our sales team to provide compelling value-based demos, support sales reps in managing free trials, and ensure our clients experience the full value of our products.

In this role, you won't just be selling products; you'll be creating meaningful relationships, acting as a trusted advisor, and turning challenges into opportunities. Whether you're presenting to a small team or a large audience, your ability to understand our customers' needs and articulate how our products will provide value in a clear and compelling way will set you apart. Your enthusiasm, problem-solving mindset, and commitment to customer satisfaction will help drive our success and revolutionize the way our customers' businesses operate.

What You’ll Do…

  • Partner with the Sales Team to articulate the overall AffiniPay value proposition, vision and strategy to our prospective and current customers
  • Own technical engagement with customers during the trial phase. Communicate MyCase’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
  • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
  • Act as a central point of contact for the sales team about product, product requirements and business fit for our prospective customer
  • Deliver product and technical briefings / presentations to potential clients
  • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
  • Proactively engage and communicate with customers and MyCase business/technical teams regarding product feedback and competitive landscape
  • Train sales team on demo techniques, providing guidelines, scripts and other resources to assist in the advancement of demo skills of the entire sales team

About You…

  • 2+years of experience as a solutions engineer or similar role
  • Ability to clearly communicate technical information
  • Ability to autonomously manage ambiguous situations
  • Strong interest in learning new and challenging platforms
  • Technical skills combined with significant social prowess
  • Genuine passion for customer service and an ability to troubleshoot deployments in an unknown ecosystem
  • Ability to identity and learn new technology and skills without explicit guidance
  • Capable of owning difficult situations all the way through to completion
  • Willingness to develop technical skills outside of normal working hours

Additional Information:

The total on target earnings for this position are between $85,000 - $110,000 USD annually. The salary range for performing this role outside of the US / Austin / California may differ.  AffiniPay is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.

Our Story

Founded in 2005, AffiniPay’s mission is to build technology products that helps professionals focus on the work they love. As the leader in the professional payments industry, AffiniPay’s products serve legal, accounting, architectural, engineering and construction firms. Our portfolio of software solutions include MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), Docketwise (Immigration & Case Management Software), Soluno (Legal Accounting), and Woodpecker (Legal Document Automation). Our portfolio of payment solutions include LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay’s products serve over one hundred thousand users, and we are noted as one of the fastest growing tech companies in Austin, Texas. We are constantly looking for talent to join our team to continue playing a key part in unlocking our potential. 

Diversity, Equity & Inclusion at AffiniPay

At AffiniPay, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Benefits that Benefit You! 

As a people first culture, we believe it is important that our teammates are happy, healthy, and productive.  In order to best support that, AffiniPay provides award-winning benefits that can make a difference in your life - right now and for the future.

  • All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family!
  • Have some fur babies? - We offer them insurance too!
  • RELAX and enjoy your time away with our flexible paid time off policy! 
  • We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
  • Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
  • Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
  • Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
  • Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
  • We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
  • D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
  • An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some “sweet” surprises for those afternoon pick-me-ups

Security Advisory

Our hiring teams at AffiniPay are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the AffiniPay domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.  

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