Melisa Hankins

Melisa Hankins is a seasoned professional in customer success and instructional technology with significant experience in educational settings. Currently serving as a Customer Success Manager at Age of Learning since January 2023, Melisa designs engagement strategies to enhance customer usage and advocates for customer needs across the organization. Prior roles include Partner Success Manager at Discovery Education and Customer Success Manager at Imagine Learning, where proactive implementation strategies at school and district levels were key responsibilities. Additionally, Melisa held the position of Director of School Partnerships at Summit K12 and accumulated nearly two decades of experience at Little Elm Independent School District, culminating as the Director of Instructional Technology. Melisa holds a Bachelor of Science in Education from The University of Texas at Austin and a Master's degree in Computer Education and Cognitive Systems from the University of North Texas.