Tim Rondeau

Tim Rondeau is an experienced leader in customer care and experience, currently serving as Vice President of Customer Care at Age of Learning, Inc. since 2019. In this role, Tim is responsible for defining, implementing, and scaling service and community experiences across the full product line, while advocating for consumer insights to enhance marketing and product development. Prior to this, Tim held various leadership positions including Senior Director of Customer Service at Activision, Director of Service Delivery at Intuit, and Director of Digital and Community Support at Symantec, demonstrating a strong track record in managing customer service functions and enhancing user engagement. Tim's educational background includes an MBA from Babson College and a BBA in Marketing, along with a BA in Economics from the University of Massachusetts Amherst.