Michael McKinney

Technical Support Specialist at Agilysys

Michael McKinney has a diverse work experience in various technical and customer service roles. Michael started their career at HD Supply as a Forklift Operator and Section Leader. Michael then worked at Sprint as a Technical Consultant, where they exceeded key performance objectives and provided resolution to customer equipment issues. After that, they joined UPS as a Production Administrator, managing production volume and flow. Michael then transitioned to Hewlett Packard Enterprise as a Technical Support Specialist, ensuring timely resolution of critical cases. At AUS Information Systems, they worked as a Staging Technician and Logistics Supervisor, handling unit inspections and loading customer settings. Michael then joined Peak Technologies, Inc. as a Staging Technician and Technical Support representative, installing software, repairing equipment, and troubleshooting Linux-based configurations. Currently, Michael is employed at Agilysys as a Technical Support Specialist, diagnosing and troubleshooting network and technical issues and providing excellent customer service.

Michael McKinney attended Byhalia High School from 2002 to 2006. No degree or field of study information is available.

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Timeline

  • Technical Support Specialist

    April, 2023 - present