Erica H Reggie

Erica H Reggie is a seasoned professional with extensive experience in ServiceNow delivery and digital business transformation. Currently serving as ServiceNow Delivery Manager at AHEAD since August 2022, Erica leads a team of 40 ServiceNow professionals and has previously contributed to the substantial growth of the Managed Services Practice, achieving a $10 million annual revenue approach. With prior roles at Acorio and Linium, Erica directed ServiceNow engagements and pioneered practice management initiatives, focusing on client transformation. Other notable experiences include program management at Southwest Airlines during a significant acquisition, contributions to the RAND Corporation in establishing IT frameworks, and leadership roles at Nokia, where Erica managed large teams and delivered critical application services. Erica holds a Bachelor of Science in Industrial Engineering from Purdue University.