Airbase
Kallen Bakas has been working in customer support and success since 2012. In 2012, they worked as a Chemistry and Forensic Science Teacher at Holyoke Catholic High School. Kallen also worked as a Substitute Teacher at Lincoln Public Schools and a VT at Banfield Pet Hospital that same year. In 2013, they became the Public Relations Director and Marketing Manager, Administrator at Tristan's Cavalry. From 2014 to 2016, they worked as the Director of Customer Support, Senior Team Manager, and Support Leadership, Team Manager at Illuminate Education, Inc. Kallen then joined Support Driven in 2016, where they were a Support Driven Member. Kallen has also spoken at and helped with several leadership conferences as well as participating in the Aspire Mentorship program. In 2022, they joined Airbase as the Director of Customer Support.
Kallen Bakas holds a Bachelor's Degree from the College of the Holy Cross. Kallen also obtained a Zendesk Support Administrator Expert certification from Zendesk in December 2021 and a Talkdesk Admins Certification from Talkdesk in August 2019.
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Airbase
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Airbase is the only truly comprehensive spend management platform available to small and midsize companies. It brings three products into one system: all-inclusive accounts payable automation, software-enabled corporate cards, and simplified employee expense reimbursements. Airbase applies consistent and robust approval workflows across all products, it automates accounting, and provides real-time reporting for all non-payroll spend. Our innovative accounting and operational automation results in a faster close, better visibility, and true control over all spend. Most companies rely on a combination of siloed software products, spreadsheets, and manual workarounds to pay vendors and reimburse employees. Airbase spend management eliminates the resulting messy tech-stack and inefficient processes by replacing products like Expensify and Bill.com. Airbase empowers employees with an easy, uniform approach to spending company money, whether that involves corporate card spend, raising a purchase order, or requesting reimbursement. Unlock trapped talent, eliminate wasted spend, build healthy spend culture with Airbase.