Kimberly Y.

Kimberly Y. has a diverse work experience that spans over several years. Their most recent role was as a Supervisor at airSlate, where they led the Sales Development team. Prior to that, they held the position of Team Leader in both Sales Development and Global Business Development & Channels at airSlate from 2020 to 2021.

Before joining airSlate, Kimberly worked at kgb, where they held various roles. As a Senior Workforce Analyst, they led a team that provided real-time assistance to supervisors and managers globally. Kimberly also worked closely with the Philippine Site Director to improve departmental processes and enhance productivity and cost efficiency. As a Workforce Analyst, Kimberly was responsible for hiring, coaching, and developing a team of efficient workforce monitors. Kimberly also created forecasts for multiple accounts and achieved staffing requirements through creative scheduling. Prior to that, they worked as a Workforce Monitor, where they achieved key performance indicators and service level agreements through effective real-time management and staff adherence. Kimberly also served as a Customer Service Representative in the earlier years of their career.

Overall, Kimberly Y. has displayed strong leadership skills, expertise in workforce management, and a track record of achieving targets and improving performance in various roles throughout their career.

Kimberly Y.'s education history includes attending Far Eastern University. However, the specific degree name and field of study are not provided. Additionally, they have obtained certifications from airSlate, including "Designing My First Flow" and "Getting Started with airSlate." Both certifications were obtained in September 2022.