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    Aivo

  • Leonardo Gabriel Di Matteo
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Leonardo Gabriel Di Matteo

Head of Customer Onboarding at Aivo

Leonardo Gabriel Di Matteo has a diverse work experience spanning over several years. In 2005, they worked as a Receptionist at Dermatología Estética S.A. Later that year, they had the opportunity to work abroad as a Barman at Taberna Alhambra in Madrid, which had a significant impact on their personal growth. Leonardo Gabriel then joined Grupo Clarín in 2007 as an intern, where they were responsible for uploading news to the website for other media outlets.

In 2009, Di Matteo worked at Fundación Octubre as an Editorial Assistant, where they created and managed digital tools and moderated an online community. From 2010 to 2012, they worked as a Web Editor and Writer at TERRA. Leonardo Gabriel then joined Amplifica in 2012 as a Project Manager, where they coordinated communication strategies and monitored websites and social media platforms.

In 2016, Di Matteo was employed as a Project Manager at EnBandeja, where they managed digital strategies, community management, and blog content. Finally, they joined Aivo in 2017, initially as an Onboarding Specialist, collaborating on project scope definition, activity planning, and client communication.

In 2018, they were promoted to Head of Customer Onboarding at Aivo, a position they currently hold. The summary highlights Di Matteo's experience in project management and their focus on communication, coordination, and digital strategies in various industries.

Leonardo Gabriel Di Matteo completed their secondary education at Instituto Secundario El Taller from 1996 to 2000. Leonardo Gabriel obtained a Bachiller degree with a focus on Social Communication. Later, from 2004 to 2009, they attended Universidad de Ciencias Empresariales y Sociales, where they earned a Licenciado degree in Social Communication. Their field of study throughout their education history has consistently been in Communication.

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Aivo

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Aivo is a company that develops artificial intelligence solutions with the aim of transforming the way companies and customers interact.AgentBot is Aivo’s core product. It is an automated omnichannel customer service platform that uses artificial intelligence to automatically interact with customers across all channels. It helps companies toimprove customer experience by learning from users. Aivo AgentBot has a broad customer base that includes Sony, AIG, Visa, GM, LG, Telefónica, among others.Today, Aivo is the leader in Latin American virtual assistants and present in 70 countries. Last year it handled over 200 million interactions.


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