Laura Chang

Laura Chang is a seasoned Principal UX Researcher at Akamai Technologies, with a career spanning multiple positions in user experience and human factors engineering. Prior roles include Senior II UX Researcher at Akamai Technologies, Human Factors Engineer II at Fresenius Medical Care, and Systems Usability Engineer at DePuy Synthes Companies, part of Johnson & Johnson MedTech. Laura's experience also includes work as a Human Factors Specialist at Radius Innovation & Development, Human Factors Intern at UL, Product Development Intern at OXO, and Usability & User Research Intern at HTC. Laura began a foundational role as a Research Assistant at Tufts University, complemented by leadership as a Residential Advisor. Laura holds a Bachelor of Science in Human Factors Engineering from Tufts University, earned in 2016.