Kirstin Lanyon (née Lovas) is a seasoned professional with extensive experience in strategy, service operations, and customer experience improvement. Currently serving as Director of Strategy & Service Operations at Alchemy Digital Solutions, Kirstin is responsible for business development, key account management, and transformation service offerings. Previous roles include Principal Consultant across various consulting positions, as well as Executive Manager at nbn™ Australia, where Kirstin transformed the Business customer experience and led a significant operational strategy team. Kirstin's experience also encompasses management consulting at Deloitte Canada and supply chain consulting at Nestlé, emphasizing expertise in strategic sourcing and demand forecasting. Kirstin holds a Bachelor of Commerce (Honours) with a double major in Transportation & Logistics and International Business from The University of British Columbia.
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