Erica Jackson

Erica Jackson is an experienced instructional designer currently working at ALCO Management, Inc. since October 2020, focusing on learning and development. Prior to this role, Erica served as an administrative specialist at the Tennessee Department of Transportation from July 2016 to October 2020 and worked as an administrative assistant at Mid South Medical & Mobility from March 2014 to January 2016. Additional experience includes a position as a customer service representative at the University of Memphis from January 2012 to December 2013, an IT helpdesk technical assistant at Rainbow Apparel Co from June 2010 to August 2011, and a cashier/sales assistant earlier in the career. Erica Jackson holds a degree from The University of Memphis, having graduated in 2013.