Mallory Baltrip

Mallory Baltrip (Golden) is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager at Allegion since July 2023. With a strong background spanning various roles, including Customer Success Manager at Floify, Partner Success Manager at Zillow, and Customer Success Manager at PaySimple, Mallory has consistently driven significant portfolio growth and client satisfaction. Notable achievements include managing a quarterly portfolio valued at $43 million and fostering strong relationships with enterprise clients. Previous experiences at Travelzoo and Groupon involved enhancing client interactions and optimizing service delivery, underscoring an ability to effectively address client needs and drive strategic initiatives. Mallory holds a Bachelor of Arts in Communication from Michigan State University, completing studies in areas such as economics and psychology.