Paula Levaillant

Paula Levaillant is an experienced International Customer Care Specialist currently at ALPADIA Language Schools, focusing on managing admissions for B2B key clients and guiding customers on language immersion experiences. Prior positions include serving as an International Customer Care Specialist at Proclinic S.A. and freelancing as an Official Tour Guide in Catalonia, providing multilingual guided tours in Barcelona. Additional experience encompasses roles as an event assistant for Cititravel DMC and bnetwork, a front office receptionist at Catalonia Hotels & Resorts, and customer service roles spanning various industries. Paula holds degrees in Guidance, Information and Touristic Assistance from the Trade and Tourism School Lluïsa Cura, Social Work from Universitat de Barcelona, and has completed upper-intermediate English language training at Oxford House College.