American Airlines
Qiuting (Emma) Hu is an accomplished professional currently serving as Manager of Service Recovery Analytics at American Airlines since March 2015. Hu's expertise encompasses various roles within the company, including Senior Analyst positions in Decision Support System, Operations Planning and Performance, as well as Forecasting and Optimization in Network Planning and Strategy. Significant contributions include the design and implementation of a price elasticity of demand module for the revenue optimization system, enhancing annual revenue significantly, and recalibrating an overbooking system generating substantial annual revenue. Qiuting holds a Master's Degree in Operations Research from Georgia Institute of Technology and a Bachelor's Degree in Statistics and Mathematics from Iowa State University.
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American Airlines
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American Airlines Group, Inc. is an American publicly traded airline holding company, formed on December 9, 2013, in the merger of AMR Corporation, the parent company of American Airlines, and US Airways Group, the parent company of US Airways. The airline groups together form the largest airline in the world, with more than 6,700 daily flights to 350 locations in 56 countries worldwide, about $40 billion in operating revenu and over 100,000 employees.