Joshua R. Kitchen

Joshua R. Kitchen has worked in various roles in the IT and customer service industries since 2010. In 2010, they worked as a Customer Service Representative at eBay, where they resolved conflicts between buyers and sellers as part of eBay Buyer Protection team and received positive feedback from customers. Joshua R. also worked as a Service Quality Assurance Monitor at the US Census Bureau, monitoring calls to and from respondents of the U.S. Census. In 2011, they were a Warehouse Employee at Emergency Essentials Inc. In 2012, they were a Supervisor Customer Service at Teleperformance, USA. From 2014 to 2018, they worked at Endurance (Bluehost, HostGator, MOJO Marketplace, Constant Contact), where they held roles as an IT Service Operations Admin, Jr. IT EUS Technician, Senior Web Advisor, and L1 Web Advisor. In 2018, they were an IT Consultant at Executech. In 2019, they worked as an Information Technology Risk & Compliance Analyst at ESG/Oasis and as a Paid Intern at The Church of Jesus Christ of Latter-day Saints. In 2021, they were an IT Manager and IT Technician at The Ranch at Rock Creek. Currently, they are an IT Operations Manager at ANATOMY_IT.

Joshua R. Kitchen obtained their MS in Information Technology Management from Western Governors University in 2022. Joshua R. also completed a Bachelor of Science in Information Technology from Utah Valley University in 2019, a Certificate in Network Administration from Utah Valley University in 2016, and an Associates of Applied Science in Information Technology from Utah Valley University in 2016. Additionally, they obtained a GSEC certification from GIAC Certifications in December 2017, and a CompTIA Cloud+ Certification from CompTIA in May 2018.