Gemma Greenhouse

Senior Business Change Analyst at Animal Friends

Gemma Greenhouse is a seasoned professional with extensive experience in business change and project management, currently serving as a Senior Business Change Analyst at Animal Friends since July 2022. Prior to this role, Gemma held positions such as Change Delivery Lead at Mi Hub and Business Analyst at Dimensions (MWUK Ltd), showcasing a strong ability to manage and deliver large-scale change projects, improve business efficiency, and ensure compliance with regulatory standards. Notable achievements include the seamless migration of product portfolios, the development of a new change control model, and effective stakeholder engagement through regular updates and meetings. Gemma's career began at Egg, where initial roles included Transaction Services Associate and Lending Sale Associate, alongside a foundational education in Health Spa & Beauty Management from the University of Derby.

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