Maykel Oenning

Software Support Analyst at Anju Software

Maykel Oenning has a diverse work experience spanning over multiple industries and roles.

Their most recent position was as a Software Support Analyst at Anju Software, where they provided escalated support to the Customer Care Team and conducted product configuration reviews. Prior to that, they worked as an Application Support Engineer at iProov, troubleshooting and managing support tickets, as well as creating and managing the internal operations guide.

Maykel also served as a PMO System Lead at FNZ Group, responsible for managing data systems and producing performance reports. Before that, they were a Customer Care Team Lead and an Application Support Specialist at Deltek, supporting studio management systems for creatives.

In addition, they gained experience as an IT Technical Support and Trainee Project Manager at Construction Support, an IT Customer Support and Complaints Moderator at Badoo, a Web Programmer at Wiremedia London and Media Basement, a News Designer at Jornal Panoramico, and a Web Developer at Aldemis.

Throughout their career, Maykel has acquired various technical skills and knowledge, including SQL queries, Jira administration, Excel, Power BI, and web programming.

Maykel Oenning has a diverse education history. Maykel obtained a Nanodegree in Front End Web Development from Udacity in 2021. Prior to that, they pursued a Master's degree in Information Systems and Management at Birkbeck, University of London from 2014 to 2017. Maykel also completed a PostGraduate Certificate in Digital Media and Management from the same institution in 2013-2014. Furthermore, Maykel Oenning holds a Bachelor's degree in Computer Science from Universidade Estadual do Oeste do Paraná, earned between 2004 and 2008.

In addition to their formal education, Maykel Oenning has obtained several certifications. Maykel completed various online courses through Coursera, including "API Design and Fundamentals of Google Cloud's Apigee API Platform", "Introduction To Swift Programming", "Operating Systems and You: Becoming a Power User", "Data Visualization and Communication with Tableau", "R Programming", "Data-driven Decision Making", "Responsive Web Design", and "Responsive Website Basics: Code with HTML, CSS, and JavaScript". These certifications were obtained in 2020.

Maykel Oenning also holds professional certifications such as "Acting Decisively", "Conflict Resolution Foundations", "Creating a High Performance Culture", and "Effective Listening" from LinkedIn, all obtained in 2019. Additionally, they obtained the "Prince2 Foundation and Practitioner" certification from PEOPLECERT, though the specific month is not mentioned, in 2015.

Links

Previous companies

Deltek logo
iProov logo
FNZ Group logo

Org chart

Timeline

  • Software Support Analyst

    August, 2021 - present