Isaac Figueroa

Isaac Figueroa has a diverse range of work experience in various roles and industries. Isaac is currently working as the Senior Director of Customer Operations at Annexus Health. Prior to this, they served as the Director of Operations at Contessa Health and the Vice President of Operations at Asserta Health. At Asserta Health, they also held the position of Director of Customer Experience, where they led a team and oversaw daily operations, self-pay negotiations, and provider services.

Isaac also has experience in the healthcare industry, having worked as the Director of Client Operations at Matrix Medical Network, where they created a division for COVID-19 testing and ensured smooth operations at testing sites. Isaac was also a Senior Manager at Collective Medical, where they managed implementation projects and customer support.

Furthermore, Isaac has a background in revenue cycle operations and financial counseling. Isaac worked as a Manager of Revenue Cycle Operations at Verscend, overseeing RCM projects and managing client relationships. Isaac also held various roles at the University of Utah Health Hospitals and Clinics, including Technical Trainer, Self-Pay Supervisor, and Personal Account Rep Supervisor/Financial Counselor.

Overall, Isaac Figueroa has demonstrated their expertise in operations management, customer experience, implementation, and revenue cycle operations throughout their career.

Isaac Figueroa has a Bachelor of Arts degree in Consumer Studies from the University of Utah.