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Douglas Bess

Customer Service Representative at Ansafone Contact Centers

Douglas Bess has extensive experience in editing and customer service, beginning as an Editor at New Library Press where responsibilities included editing historical encyclopedias and collaborating with authors. At Darnell Group, Douglas focused on monitoring newswires and editing articles for the Power Electronics industry. Douglas transitioned to United Pacific Studios, where duties included storyline editing and customer interaction, providing solutions to inquiries. Since March 2017, Douglas has served as a Customer Service Representative at Ansafone Contact Centers, managing service calls and taking orders for multiple clients. Educationally, Douglas holds a Bachelor's degree in History and Journalism from UC Riverside and a Master's degree in Theological Studies from Claremont Graduate University.

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