Abbey Ferguson

Abbey Ferguson is an experienced customer service professional with a proven track record in various roles across different companies. Currently serving as a Senior Customer Service Representative at Ansell since June 2019, Abbey excels in processing calls and emails while ensuring high standards of accuracy and responsiveness. Prior experience includes positions at Health Stream LLC as an Order Processing/Customer Service Specialist, where Abbey managed government contract requirements and order fulfillment, and at McKesson as a Customer Service Representative in a call center environment. Additional roles include Assistant Manager at Cannon Business Process Services, overseeing mail center operations, and Supervisor at Xerox Business Services, where Abbey ensured quality standards in customer service. Abbey holds a High School Diploma in Business from Malcolm X Shabazz High School.