Jhokania de Los Santos

Jhokania De Los Santos, PhD, is a seasoned User Experience Researcher at AnswerLab since October 2022, with a diverse background in qualitative and quantitative research. Prior experience includes serving as a Qualitative Research Consultant at Philips, where design-informed usability studies were led, and as a Senior Behavior Scientist at Montefiore Medical Center, providing behavioral health consultation within primary care. Jhokania completed a Psychology Predoctoral Internship at the University of Colorado School of Medicine, demonstrating competence in patient-centered care. Additionally, a Graduate Research Fellow at the University of Georgia focused on the experiences of undocumented Latinx patients in integrated care settings. Early career roles involved coordination of research projects at Montefiore Medical Center and Rhode Island Hospital, with a foundation in education from Teachers College, Columbia University, and the University of Rhode Island.