Scott D.

Scott D. is a Principal UX Researcher at AnswerLab since April 2021, previously serving as a Senior UX Researcher and holding positions at Pacific Gas and Electric Company and AT&T. At Pacific Gas and Electric Company, Scott supported the electrical maintenance team, ensuring safety and precision in work orders. In earlier roles at AnswerLab and Usability Sciences Corporation, Scott led embedded research engagements and strategic cycles across multiple industries, focusing on customer experience. Educational credentials include a B.S. in Finance from The University of Texas at Dallas, an A.S. in Nuclear Energy Systems, Electronics and Electrical Technology from Cuesta College, and an Associate of Arts in Social & Behavioral Sciences.