Ricardo Linero Torres

Ricardo Linero Torres serves as the Global Director of Fraud Protection Customer Solutions at Appgate since May 2019, where responsibilities include leading a team of Customer Solutions Engineers and fraud experts to enhance customer experience and expand services under the Zero Trust Access strategy. Previously, as LATAM Director Customer Solutions, Ricardo strengthened client relations and success in the Latin American market by leveraging extensive knowledge in financial fraud. Prior roles include Delivery Engineering Manager at Cyxtera Technologies, where coordination of engineering teams was essential for developing the Total Fraud Protection strategy, and various positions at Easy Solutions, including Technical Product Manager for the DetectID platform. Ricardo's earlier career involved consultancy and leadership roles in IT with significant contributions to banking system architectures. Educational qualifications include a Software Enterprise Architecture Specialization and a Specialization in Information Technology Management from recognized institutions.