Ericc Whetstone is an experienced professional in workforce management, with a background in leading teams and optimizing staff planning processes for various companies such as Apple Leisure Group, Alorica, Conduent, Convergys, and First Magnus Financial. With a strong focus on forecasting, scheduling, cost control, and statistical modeling, Ericc has demonstrated success in achieving significant labor cost savings and improving operational efficiency. With an MBA in Business Administration from the University of Phoenix, Ericc's expertise lies in driving revenue growth, refining pricing models, and enhancing workforce strategies across multiple industries and global sites.
July, 2021 - present
Director, Workforce Management at Officium Labs
Director, Workforce Management at ClearSource
Director, Workforce Management at BroadPath
Director, Workforce Management at MEDICAL ANSWERING SERVICES LLC
Director, Workforce Management at CareFirst