Senior Product Consultant

ABOUT APPLY DIGITAL

Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and beyond, we enable our clients to modernize their organizations and deliver meaningful impact to the business and to their customers. Our 650+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group. Visit applydigital.com to learn how we can unlock your company’s potential.

If you'd like to learn more about Apply Digital's culture click HERE.

LOCATION: Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to ET (Eastern Timezone) or PT (Pacific Timezone).

Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.

THE ROLE:

Are you motivated by visioning big ideas and turning them into solutions that deliver on business and customer value? Do you have analytical superpowers? Does the idea of collaborating with a top-notch multidisciplinary UX, design & technology team to build digital products excite you? Then the Senior Product Specialist position at Apply Digital is perfect for your next career move. 

We are looking for an experienced Senior Product Consultant to join our LATAM team, and organize digital product development for our clients and ensure high ROI. The Senior Product Consultant role sits within the Product Management team at Apply Digital, and is the backbone of all project executions. You own the product vision, requirements management, and ROI of the products that we build for our clients. Your duties will include generating purposeful ideas, strategy and vision creation, and following through with end-to-end product definition and development. You will also be responsible for ongoing management, operation, and optimization of the product.

RESPONSIBILITIES

• Build and champion product strategies and vision throughout client engagements, as well as brief and inspire internal team members to deliver on that vision.
• Retrieve and analyze feedback from customers, stakeholders, other teams, and various research methods, workshop facilitation methodologies to shape requirements, features and end products.
• Take ownership over creating product plans and roadmaps with the buy-in of executive stakeholders.
• Prepare and review product requirements documents (PRD) - be meticulous in ensuring requirements of all types (client, business, user experience, design, technical, non-functional) are understood, documented, kept up-to-date, conflicts resolved, and finally communicated in a timely fashion to team members and client stakeholders.
• Organize product releases and priorities properly, ensuring compliance with business value expectations.
• Prepare recommendations to track product use and impact end users - define measurement plans for the digital products that we design and build. Build your skills using a repertoire of analytics tools.
• Ensure requirements have been delivered to specifications, defects have been managed through to resolution, and assess readiness for launch.
• Continuously prepare recommendations to expand product base and vision - based on data and research-driven insight.
• Add value to the team - you are not just an order-taker. You understand what it means to drive ROI through business and customer value, you understand the constraints from all directions, and you use your consultative skills to make recommendations to move vision forward.

REQUIREMENTS

• You are capable of detecting the main projects, initiatives, and epics that must be executed to achieve the expected business results.
• You are an effective communicator and facilitator, and are able to successfully manage expectations.
• You are experienced with backlog management, sprint planning, and roadmapping exercises, and you are able to generate spaces and workshops to define approaches and align solutions.
• You are a creative leader, a team player, and a problem solver.
• You are professional, confident, and able to understand which ideas will and which won’t work.
• You have proven yourself in a consultation role, through Agency, Consultancy, or other Professional Services Firm. You have strong proficiency in stakeholder management.
• Demonstrated experience using Contentful as a headless CMS for building and managing websites is a bonus.
• You’re good at techie speak and non-techie speak. You’ve collaborated in multidisciplinary teams, are able to convey technical concepts to non-technical people as well as turn business, UX, design requirements into technical specifications.
• It’s easy for you to break down complex problems into logical, digestible steps
• Ambiguity doesn’t scare you, and you thrive on turning ambiguity and conflicting information into clarity in a fast-changing environment.
• You have a portfolio of digital products that you have shipped, managed and operated, and are proud to share how it delivered value to end users.
• You have done it before, with a minimum of 7 years of experience in a Product Management or similar position.

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