Irv Stamler

Irv Stamler has a strong background in incident management and IT support. Irv started their career in 2001 as an Assistant Network Administrator and Membership Coordinator at the National Stone, Sand & Gravel Association, where they handled network administration, troubleshooting, and PC setup. In 2004, they worked as a Desktop Support Specialist at NetResults, Inc., where they focused on troubleshooting and configuring hardware and software. Irv then joined McDonald Bradley as a Help Desk Analyst, where they provided hardware and software support and acted as a backup Help Desk Manager. In 2007, they became a Help Desk Lead at CSC, responsible for resource allocation and supervision of Tier 1 and Tier 2 support for EOIR sites. Irv also developed SOPs to improve the help desk process. From 2012 to 2015, they served as a Critical Incident Manager at CSC, coordinating incident management and server deployment for TSA. Irv then transitioned to the role of a Critical Incident Manager/Duty Officer at CSC/CSRA, providing 24/7 support for FDIC. In 2016, Irv rejoined ApplyLogic Consulting Group as a Critical Incident Manager for TSA, where they offered incident management and server deployment services. In 2020, they became an Incident Manager at Obsidian Global, supporting the United States Department of State. Currently, Irv is the Critical Incident Manager for ApplyLogic Consulting Group, coordinating incident management and providing support for TSA. Irv is proficient in the use of various incident ticketing applications such as Remedy and ServiceNow.

Irv Stamler's education history includes attending Ameritrain in 1999, although no specific degree or field of study is mentioned. Prior to that, they attended Murry Bergraum High School from 1976 to 1979 and obtained a High School Regents Diploma. No further information regarding additional certifications, such as ITILv3 Foundations, is provided.