Peter Hastings

Peter Hastings has extensive experience in customer experience and professional services roles. Peter started their career as a Process Leader at Ideal Standard in 1995. Peter then worked as an Engagement Leader at Pegasystems from 2001 to 2007. Following that, they joined Lombardi as a Client Engagement Manager for a brief period in 2007.

Peter then joined Aprimo in 2007 as a Professional Services Engagement Manager, responsible for projects in the Nordics, Benelux, MEA, and Eastern Europe. Peter also provided pre-sales support during this time. From 2011 to 2014, Peter served as a Professional Services Regional Lead at Teradata Marketing Applications, overseeing multiple regions and managing P&L.

In 2015, Peter became a Client Services Director at Teradata, responsible for the UK Enterprise Applications business. Peter led a team in securing software renewals, cross-selling, and upselling opportunities, as well as securing professional services engagements.

Returning to Aprimo in 2016, Peter held various roles, including Director of Customer Experience responsible for the EMEAI region. In this role, they led a team of Customer Success Directors, focusing on software renewals, cross-selling, up-selling, and securing professional services engagements.

Their most recent position at Aprimo is Head of Customer Experience, where they continue to oversee customer success and professional services efforts.

Overall, Peter Hastings has demonstrated expertise in customer experience, professional services, and leadership roles.

Peter Hastings attended East London College of Technology from 1984 to 1987. Before that, they attended Oathall Community College and St Bernards from 1978 to 1983. No degrees or fields of study are mentioned.