Nathaniel Wood

Nathaniel Wood is an experienced Customer Success Manager currently at Aqua Security since October 2022, previously serving in similar roles at Nightfall AI and TelWare Corporation. At Nightfall AI, responsibilities included managing the customer lifecycle from onboarding to renewal, conducting technical onboarding, monitoring customer health, and addressing support issues via Zendesk and Slack. At TelWare Corporation, Nathaniel generated sales leads, performed product demonstrations, and maintained customer relationships while managing Salesforce CRM. Earlier roles include Enterprise Sales at Emporos Systems Corporation, focusing on SaaS products, and Client Success Manager at ImagineSoftware, supporting a major Radiology Medical Billing Software platform. Nathaniel's career began with sales positions at Genesco and The Walking Company Holdings, INC, following education at Central Piedmont Community College.