Sebastien Salou

Sebastien Salou has a diverse work experience spanning over multiple roles and companies. Sebastien started their career as the President of the non-profit association iTeam, where they led the promotion of GNU/Linux and free software.

Sebastien then interned at Telekomunikacja Polska SA, where they worked in the Network Branch and Department of Monitoring and Network Management. During their internship, they developed skills in analyzing events in the SS7 signaling network and building web applications to calculate and display network Key Performance Indicators.

Following that, Sebastien interned at Capgemini Telecom & Media as a Software Engineer. Here, they were responsible for the entire software development process for a web application that handled telecom equipment logs.

Next, Sebastien joined Cisco, where they held multiple roles. Sebastien started as an Associate Systems Engineer, undergoing pre-sales technical training in Amsterdam, Netherlands. Sebastien then became a Public Sector Accounts Systems Engineer for Cisco France, where they worked with Account Managers to translate customer business needs into technical requirements. Lastly, they served as an IP Telephony and Contact Center Systems Engineer for Cisco Switzerland, specializing in Voice, Contact Center, and Collaboration Architectures.

After their tenure at Cisco, Sebastien joined Fuze as a Lead Sales Engineer. Sebastien played a crucial role in opening the regional office and addressing customers in Switzerland, France Rhône-Alpes, and Italy. Their responsibilities included delivering consultative presentations, building relationships with prospective clients, supporting sales, and designing and delivering architectural proposals.

Currently, Sebastien works at Sprinklr as a Lead Solutions Consultant and Manager of Customer Service Solutions Specialists for EMEA. Their role involves leveraging artificial intelligence and machine learning to support enterprise digital transformation and deliver excellent customer experiences. Sebastien is responsible for scaling customer service across various channels and providing self-service systems and unified views of the customer.

Overall, Sebastien Salou has a diverse background with experience in software engineering, network management, pre-sales, and leadership roles.

Sebastien Salou's education history begins in 2002 when they attended ECE Ecole d'ingénieurs, an engineering school, to pursue their Master degree in Information Systems & Networks. Sebastien completed their degree program in 2008. During this time, they also attended AGH University of Krakow in 2007 for a brief period, studying Computer Science without completing a degree.

In 2005, Sebastien briefly enrolled at Staffordshire University, specifically in the Faculty of Engineering & Advanced Technology, but did not complete a degree. Additionally, in 2007, they attended UC Irvine for Global Business Management, but it is unclear if they earned a degree from this institution.

Overall, Sebastien Salou's education history showcases their interests in computer science, information systems, and business management, but they did not obtain a degree in all of these fields.