Suhn Rea is a seasoned professional with extensive experience in customer service and relationship management. Currently serving as the QSF Client Relationship Manager at ARCHER Systems, LLC since July 2020, Suhn Rea excels in creating exceptional customer experiences in the settlement industry while overseeing operational processes. Prior roles include Member Support Center Specialist at Strive Consulting, LLC, and Supplier Relations Associate at Wayfair, where Suhn Rea demonstrated strong problem-solving and communication skills. As Customer Success/Escalations Team Lead at Spectrum, significant improvements were made in complaint resolution and service program implementation. Earlier career highlights include successful management at Advantage Rent A Car and National Tire & Battery, with a focus on enhancing operational efficiency and achieving sales targets. Suhn Rea has also completed coursework at Dallas College.
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