James Lee

James Lee is an experienced leader in customer success and delivery with a robust background in various technology sectors. Currently serving as the Director of Customer Success APAC at Arctic Wolf since November 2022, James is focused on developing and executing strategies to enhance client relationships and ensure retention. Notable prior roles include Vice President of Customer Delivery at Fabric, where James managed processes and external partners, and Sr. Director of Customer Success at Juniper Networks, overseeing the transition to a software-focused organization. Previous experience includes significant positions at Puppet, Verizon Enterprise Solutions, and various consultancies, where James developed customer success teams and led service improvement initiatives. James's professional journey is marked by a commitment to fostering technical partnerships and driving value for enterprise customers within the APAC region and globally.