Hafsteina Helga

Hafsteina Helga, PMP has over 20 years of work experience in various roles and industries. Hafsteina began their career in 1996 as a Customer Service representative at Engineering Saving Bank in Reykjavik, Iceland. In this role, they provided customer service, worked as a teller, and performed various administrative tasks.

From 2000 to 2005, Hafsteina worked as a Consultant in Payment Services at Engineering Saving Bank in Borgartuni, Iceland. Here, they analyzed payments for customers, calculated annual payment schedules, and tested new payment software.

In 2005, Hafsteina joined Teris as a Technical Support specialist. Hafsteina was responsible for creating and managing user accounts, providing support to over 1200 customers, and analyzing and solving customer problems.

In 2006, Hafsteina transitioned to the role of Business Intelligence - Report Developer at Teris. Hafsteina created, updated, and repaired universes and reports in Business Objects and SQL queries. Hafsteina also created new tables and access for Business Objects in Oracle.

Hafsteina's next role was as a Business Intelligence - Data Analysis specialist at Teris from 2008 to 2011. Here, they implemented new data integration processes and developed a data processing project for Teris' Data Warehouse.

In 2011, Hafsteina worked as a Human Resources Assistant at Accenture. Hafsteina was responsible for posting job openings, reconciling expense accounts, and updating relocation files.

From 2012 to 2017, Hafsteina worked at BC Hydro as a Cost Analyst and Business Systems Analyst. In these roles, they monitored costs, produced reports, audited QA/QC processes, and ensured data quality for two merged business units.

Most recently, Hafsteina joined Arion banki in 2017 as a Data Quality Specialist. Hafsteina was involved in implementing Data Management Solution, including Data Governance and Data Quality. Hafsteina led the installation of two Data Quality systems, Datactics and ExmonDM.

Throughout their career, Hafsteina has demonstrated their expertise in data management, project management, and providing high-quality support to various stakeholders.

Hafsteina Helga, PMP, has a diverse educational background. Hafsteina began their education in 1993 at West Babylon High School in Long Island, N.Y., where they obtained their High School Diploma in 1994. After completing their high school education, they pursued their academic career at Hamrahlid College in Iceland from 1999 to 2002, earning a Diploma in Natural Science.

Seeking further education, Hafsteina attended Reykjavik University in Iceland from 2005 to 2008, where they obtained a Diploma in Applied Computing. Hafsteina continued their studies at the same institution and earned a Bachelor of Science (BS) degree in Computer Science from Reykjavik University from 2009 to 2011.

In addition to their academic achievements, Hafsteina Helga has obtained the Project Management Professional (PMP) certification from the Project Management Institute in March 2017. This certification demonstrates their expertise and competence in project management.