Jennifer Lee

Jennifer Lee is an experienced customer service and operations professional with a strong background in enhancing customer experiences and managing teams across various sectors. Currently serving as a Customer Experience Coordinator at ARO Technology since December 2019, Jennifer conducts CSAT, RAGG, and NPS analysis, while also supporting strategic planning and generating service reports. Previous roles include Operations Coordinator at Dall Cleaning Services Plc, where Jennifer provided administrative support, and Reception Services Manager at Savills, where Jennifer successfully expanded the reception team from 30 to over 100 employees. Additional experience includes roles at Cushman & Wakefield as an Office Services Coordinator and at Intelligent Office UK as a Front of the House Team Leader, along with a tenure as Customer Service Manager at Orega.