Lauren L. Reiter-Schmid Cpcu, Au-M, Ains

Lauren L. Reiter-Schmid, CPCU, AU-M, AINS, AIC, serves as the AVP of Commercial Business Systems at Arrowhead General Insurance Agency, Inc. since October 2012, after ascending through roles including Commercial Business Systems Manager and Analyst. Lauren has been integral in project management, collaborating with various teams to prioritize initiatives and ensure timely execution. Prior experience includes leadership positions at Zurich Insurance, where management of a customer service team and handling escalated calls were key responsibilities. Lauren's educational background includes an MBA in Business Administration from Baker University and dual bachelor's degrees in Strategic Communications and Film/Cinema/Video Studies from the University of Kansas.