Rafi Barel is an experienced professional in post-market surveillance and complaint handling, currently serving as Post Market Surveillance Manager at ART MEDICAL Ltd. since April 2022. Prior to this role, Rafi held several key positions including Complaint Handling Manager at Philips, Global Complaint Handling Unit Manager at Lumenis, and CAPA Leader at West Pharmaceutical Services. Rafi’s expertise encompasses managing regulatory audits, establishing service and support departments, and overseeing CAPA processes, along with a comprehensive background in customer satisfaction and service productivity from tenure at GE Healthcare. Rafi holds a Master of Science in Organizational Consulting from Tel Aviv University, a Bachelor of Arts in Business Management from Ruppin Academic Center, and a Practical Engineer degree in Electronics from Braude Academic College.
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