Tyler Kirane

Senior Manager, Customer Support at Artera

Tyler Kirane has a strong background in technical support and customer service roles. At Artera, Tyler has shown significant improvement in resolution and response times by implementing efficient processes and technology solutions. With a history of managing and training teams, Tyler has consistently exceeded service level agreements and enhanced overall customer satisfaction. Prior to Artera, Tyler held positions at iRobot, Brox Industries, Kronos, and various other tech companies, where Tyler managed help desk queues, provided technical support, and developed training programs. Tyler's expertise in troubleshooting complex technical issues and mentoring junior team members highlights a commitment to service excellence and professional development.

Links

Previous companies

iRobot logo
Cogo Labs logo
Brox Industries logo

Timeline

  • Senior Manager, Customer Support

    April 1, 2024 - present

  • Manager, Customer Support

    March, 2022

  • Sr. Technical Support Engineer

    November, 2021