Aymeric M.

Head of Customer Success at Artifakt

Aymeric M. is the Head of Customer Success at Artifakt. Prior to their current position, Aymeric was a consultant senior / Devops & Infrastructure at Amaris from April 2014 to June 2020. In this role, they were responsible for the management of knowledge (Knowledge Manager), the management of permissions, and the development and management of a production monitoring platform that included features such as management of instructions, monitoring of alerts, monitoring of changes, monitoring of incidents, preparation and monitoring of activities related to production launches, cataloging of articles, and management of permissions. Aymeric was also the primary intervener in a sensitive SI restructuring project, managing changes and risks, production launches and associated schedules, monitoring of major incidents, and follow-up on improvement plans in the context of problem management. Furthermore, they were in charge of coordinating teams and overall activity management for the domain entrusted to him. Finally, they were responsible for creating reports and managing alerts, as well as managing the transition. The technical and functional environment in which they worked included Patrol, Control-M, SAP, JBoss, MySQL, Oracle, GPFS, Haute Disponibilité, ITIL, PHP, MySQL.

Aymeric M. reports to Aymeric Aitamer, Co-Founder & CEO. Some of their coworkers include Bastien Cadiot - CTO, Svetlana Pogodina - Managing Director, and Sebastien Lieutaud - VP, Sales & Partnerships.


Timeline

  • Head of Customer Success

    Current role