Arval specializes in full-service vehicle leasing and new mobility solutions, leasing more than 1.6 million vehicles at the end of June 2023. Every day, more than 8,000 Arval employees in 29 countries offer flexible solutions to ensure seamless and sustainable journeys for its customers, ranging from large international corporate groups to smaller companies and individual retail clients. Arval is a founding member of the Element-Arval Global Alliance, a strong partnership in the fleet management industry, whose members manage more than 4.4 million vehicles across 56 countries. Arval was founded in 1989 and is fully owned by BNP Paribas. Arval is positioned within the Group’s Commercial, Personal Banking & Services division.

Automotive

Leasing

Arval BNP Paribas Group

Alain van Groenendael

Simone Pinto

Alexandre Barbereau

Stéphane De Marnhac

The Customer Experience Team at Arval BNP Paribas Group is dedicated to enhancing and optimizing every touchpoint of the customer journey. This team focuses on understanding and addressing customer needs and feedback to ensure a seamless and satisfying user experience. In addition, they work on driving customer-centric transformations, advocating for customer interests, managing customer administration, and fostering strong engagement to build long-term relationships.

Customer Experience Team

Sales & Business Development Team

Finance and Risk Management

Cyber Security and IT

Customer Experience Team

About

Team members

Other teams at Arval BNP Paribas Group

Sales & Business Development Team

Finance and Risk Management

Cyber Security and IT