Shardha Waddy

Shardha Waddy is a seasoned professional with extensive experience in data, insights, and analytics, currently serving as Manager at Asda toyou since September 2019, where notable achievements include the development of Health of Network Power BI Story Dashboards that significantly improved reporting efficiency. Waddy has also played a pivotal role at British Gas since January 2003, contributing as a Customer Experience Insight Analyst and previously as a Commercial Analyst, focusing on enhancing customer support solutions and driving profitability through innovative initiatives. Additional experience includes positions at British Gas Business, REGAL FISH SUPPLIES LIMITED, and Flex Contact Centre, where leadership and training expertise were applied. Waddy is advancing academic credentials with a Master of Science in Data Science from BPP University and holds multiple relevant certifications in leadership, SQL, and SAS programming, alongside degrees in mass communication and English.