Lucy Smith

Team Lead, Customer Success at Aspire

Lucy Smith has a diverse work experience spanning several companies. Their most recent role is as a Team Lead & Enterprise CSM at AspireIQ, starting in March 2021. In this role, Lucy has achieved 100% logo retention in 2022, an 88% all-time logo retention, and a 106% renewal rate in 2021. Lucy oversees enterprise clients such as Walmart, Hello Fresh, Newell & U.S.

Prior to their role at AspireIQ, Lucy worked as a Senior Manager in CS Influencer Marketing at the same company from June 2019 to March 2021.

Before joining AspireIQ, Lucy worked at Meltwater, where they held various roles. Lucy was a Manager of Client Success from October 2018 to May 2019. Lucy also had a role as an Account Management in Client Success from April 2018 to September 2018. Additionally, Lucy worked as a Sales Consultant from June 2017 to April 2018. Meltwater is a global leader in media intelligence, providing companies with insights to make informed business decisions.

Lucy also gained experience as an Intern at Carma PR from May 2016 to August 2016. Lucy worked as a Marketing Coordinator at The Odyssey from January 2016 to June 2016.

Overall, Lucy Smith has demonstrated a strong track record in client success, marketing, and sales roles, with a focus on influencer marketing and media intelligence.

Lucy Smith obtained their Bachelor's Degree in Marketing and Entrepreneurship from Florida State University between 2013 and 2017.

Links

Previous companies

Meltwater logo

Timeline

  • Team Lead, Customer Success

    March, 2021 - present

  • Senior Manager, CS Influencer Marketing

    June, 2019