Shanadi de Silva

Shanadi De Silva is an experienced professional in customer care and service management, currently serving as Senior Manager Customer Care at Aspire since September 2020. Prior experience includes a role as Senior Officer at DBS Bank from March 2017 to March 2020, where responsibilities involved delivering personalized banking services and identifying cross-sell opportunities. Shanadi also worked as a Customer Service Officer at Kelly Services, managing inquiries for major clients, and at ASL Shipyard Pte Ltd in various customer service and communication roles, including event management and handling high-value clients. Earlier experience includes a position at Singapore Airport Terminal Services, where service was provided to premium airline customers. Shanadi holds a BSc (Hons) in Business and Management Studies from the University of Bradford and a Diploma in Business and Management Studies from the Management Development Institute of Singapore.