Darnie Havlicek

Darnie Havlicek currently serves as the eService Team Lead at AssetMark, where responsibilities include ensuring timely and personalized support for financial advisors and developing team members in the process. Previous experience includes roles in Advisor Services at AssetMark, where exceptional support was provided through various communication channels, and a Customer Service Representative position at Walter E. Nelson Co., focusing on order processing. Darnie has also worked at Conduent as a Customer Care Trainer and Quality Assurance Analyst, improving training materials and evaluating call quality. Early career roles included a Personal Cruise Consultant and positions at Toys R Us as a Cash Officer and Guest Service Representative, as well as a Job Coach at Heartland Industries. Darnie holds a Business Certificate in Business Administration and Management from Rasmussen University and graduated from Fargo North High School.