Kevin Bates

Kevin Bates has a diverse background in the field of customer success and GIS. Kevin has held various roles in different companies, starting with their current position as an Enterprise Customer Success Manager at AssetWorks LLC. In this role, they were responsible for establishing and growing the Customer Success Program.

Prior to their current position, Kevin worked as a Customer Success Manager at Digital Map Products, where they managed relationships with SAAS accounts in the Local Government sector. Kevin developed and implemented programs to enhance product usage and customer satisfaction, while also identifying opportunities for upselling and cross-selling.

Before that, Kevin served as a Technical Customer Manager at TomTom for four years and as an IT/GIS Support Engineer at Horry County Government for three years. Kevin also worked as a GIS Data Analyst at GeoFields, a Geographic Analyst II at NAVTEQ, and a Cartographer at Tele Atlas earlier in their career.

Kevin Bates has a Bachelor of Arts degree in Geography from the University of South Carolina. However, no specific start or end year for their education at the university is provided.