Elena B.

Elena B. is a seasoned professional with extensive experience in customer care and call center management, currently serving as Senior Call Center Manager at AssuriCare since July 2019. Prior roles include Manager of Global Customer Care at Rocket Software and Senior Manager positions at Constant Contact and OnProcess Technology. Elena has also contributed as a volunteer Email Marketing Developer for Yvonne Spicer's mayoral campaign in Framingham. Earlier career highlights include multiple management positions at Comcast, AT&T Broadband, and Cablevision, as well as serving as Director of Customer Relations at Post-Newsweek Cable in the United Kingdom. Elena holds a Bachelor of Science degree in Marketing from Bentley University.