AssuriCare
Elena B. is a seasoned professional with extensive experience in customer care and call center management, currently serving as Senior Call Center Manager at AssuriCare since July 2019. Prior roles include Manager of Global Customer Care at Rocket Software and Senior Manager positions at Constant Contact and OnProcess Technology. Elena has also contributed as a volunteer Email Marketing Developer for Yvonne Spicer's mayoral campaign in Framingham. Earlier career highlights include multiple management positions at Comcast, AT&T Broadband, and Cablevision, as well as serving as Director of Customer Relations at Post-Newsweek Cable in the United Kingdom. Elena holds a Bachelor of Science degree in Marketing from Bentley University.
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AssuriCare
Since 2010, AssuriCare has revolutionized the way people find, manage and pay for long-term care, the way providers manage and grow their businesses, and the way payers and administrators receive, evaluate and process long-term care claims. To date, tens of thousands providers and caregivers have used the AssuriCare platform to find and manage care, make payments and submit insurance claims, and this year, more than a half-billion dollars in total care value will be processed through AssuriCare. Our mission is clear – to help people more easily access, manage and pay for quality long-term care by seamlessly connecting care recipients, providers and insurers.