Rangga Maysa Putra is an experienced professional in customer service and education, currently serving as a Ticketing Team Member at ATI Business Group since August 2022, working under the Flight Centre Travel Group (FCTG) campaign. Prior to this role, Rangga was an English Customer Success Specialist at Teleperformance from June 2021 to August 2022, assisting American customers via live chat and email for the SHEIN US campaign. Earlier experience includes a position as a Secondary English Teacher at SMA Muhammadiyah 1 Karanganyar from August 2018 to November 2018, where responsibilities included creating lesson plans, assigning essays and homework, and evaluating student performance. Rangga holds a Bachelor of Education in English Education from UIN Raden Mas Said Surakarta, earned in December 2020.