Candice Lacuesta

Candice LaCuesta is an experienced professional currently serving as the Channel Process Enablement Manager and Customer Care Advocate at Atlassian since May 2016, where responsibilities include resolving customer issues, driving process improvements, and collaborating with development teams. Additionally, Candice has worked at Public techCompany in a similar capacity and has been a Corporate Trainer at Equity Trust Company since May 2015, developing training courses for self-directed IRA and 401k clients. Previous roles at Equity Trust Company included Investment Services Associate and Quality Analyst, where Candice focused on customer service, auditing, and training. Candice began a career in customer service at May Federal Bank Of Ohio, earning recognition for outstanding performance. Education includes studies at Cleveland State University and an Associate's degree from Lorain County Community College.